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Your Building’s Concierge Is An Essential Piece Of The Security Team

Over a million property crime cases have occurred across the United States in a year. So, obviously, building security remains an essential part of any property. For buildings with a front-desk, the concierge plays a critical role in the security team.

What Does a Building Concierge Do?

The concierge is the first point of contact and often takes on front-line visitor and employee management. They perform tasks such as greeting people, answering the phone, and overseeing common areas, though their job is more than that. They also coordinate with building staff to track facility access, as well as the security systems of the entrances.

VP of Security Services for BlueChip Pros, Jeff Martin, explains where he sees the concierge fits in,

“Because they act as the main stopping point in your business area, concierges need to have the authority to respond to people who try to enter the building when they should not. While they may not be security guards in the traditional sense, the concierge should still serve to increase the security of everyone in the business.”

Why Is Building Security So Important?

Security is vital for a business to maintain the safety of its staff. As such, common tasks for the concierge team might include:

  • Protecting the building and its employees
  • Ensuring the facility complies with security standards
  • Preventing crime from occurring on the premises with regular

The concierge is best placed to handle many of these due to their placement at the entrance to the building. They also interact with everyone who enters, giving them a direct line of sight to evaluate potential problems earlier.

The Benefits of a Security-Trained Concierge

A concierge with professional training in security protocols can help you keep crime out of your building. Such training can familiarize someone with building security systems and how best to use them. This means they have a much higher chance of using them effectively when needed.

Jeff Martin expands on that thought:

“If your concierge has security training they will be able to respond quickly to any issue. Then, if they need to communicate with other security, they can do so concisely and professionally because they speak the same language. It ensures that you can receive help from not only your security guards, but the whole building community.”

Improve Your Building Security

You probably now have a better idea of having a concierge with experience in security can help with your overall building security. If you are still unsure, it might be time to talk to a professional. Jeff Martin and BlueChip Pros are professionals who can help you maintain the ongoing safety of your facilities. Contact them today to discuss your security needs.

Pro Tips, Security

BlueChip Pros Traffic Services Keep Pedestrians and Vehicles Safe During Utility Work

Much of today’s transportation safety system is automated and controlled via light cycles, schedules, and driving patterns. However, there are situations where there is no substitute for human intervention. When utility companies need to shut down a street, it often catches drivers and pedestrians by surprise. Having traffic management and flaggers in place alleviates confusion and stress on commuters and keeps the utility company employees safe.

Jeff Martin, VP of Traffic and Security Services at BlueChip Pros, expands on that thought,

“Traffic is not always predictable, especially in a construction zone. Accidents can happen, so it’s important to have a team on-site to minimize the danger from traffic. Clarity from traffic flaggers goes a long way.”

So the question remains how do traffic flaggers help?

Maintain Flow of Traffic

Flagging services help reduce traffic accidents by maintaining traffic flow. The team creates a plan to allow traffic to flow, whether it is one lane out or multiple lanes. Once everything is set up, the team provides explicit directions to ensure the proper amount of vehicles travel safely and efficiently past the work site.

Flaggers are trained to understand safety protocols and keep safety first. Having flaggers on-site helps direct drivers’ attention, curtail dangerous driving, and get traffic moving as it should.

Increased Safety Measures 

In dangerous areas or situations traffic flow is even more critical. Downed power lines, damaged roadways, utility equipment, and workers carry their own hazards. Traffic flaggers are specially trained and equipped to handle these types of situations. The flaggers handle the ancillary safety issues around traffic so that the utility or municipality workers can safely fix the problem. This promotes a safe, smooth, and successful project.

Achieve Compliance 

Hiring certified traffic control flaggers helps ensure you meet local and federal compliance. These traffic control flaggers are trained for many different emergency situations and must receive ongoing training to maintain certification. With trained professionals, you can expect them to perform their duties safely and diligently at all times.

Jeff Martin explains the training his flaggers receive,

“BlueChip Pros ensures you have the most qualified professionals working on your projects by following strict training guidelines. All of our professionals are required to have the highest level of training to meet the BlueChip standards for safety, compliance, and conscientiousness. Our training regimine includes classes on traffic flow, pedestrian and bicycle management, driver interaction, specialty equipment use, emergency response, and much more. The team is re-trained and re-certified every year.”

Excellent Service and Communication

Professional flaggers understand what an important role they play in traffic safety. They know politeness and punctuality are part of the job, too. You trust them to provide important services and protect the public, so they should be well-prepared to handle those situations. This is a big responsibility and one they take seriously.

When you work with a company that provides quality flagging services, you should expect excellent customer service and open communication. They should discuss your project with you, explain what services they can offer, and answer any questions you may have.

Hire the Best Traffic Control Flaggers

Traffic control flaggers have an essential job and perform many functions. Their training and experience help make difficult traffic spots safer for everyone involved. From local roads to highways, you can create the safest work zones on long-term or short-term projects by hiring traffic control and flagging services professionals.


6 Reasons to Hire Professional Security Services for Your Business

Over 60 million property crimes were committed in 2020. Many of those crimes were committed against businesses. If you’re a business owner, you might be looking for ways to keep your business safe.

Well, have you considered investing in professional security services?

Let’s explore why you might want to invest in professional security services for your business.

1. Deter Crime

Uniformed security officers can act as a deterrent to potential criminals. Criminals are less likely to target a business or property that has measures in place that they can see. For example, you might have security officers patrolling the premises.

Security officers can use surveillance cameras and monitoring systems. This lets them keep an eye on potential security threats. They can identify suspicious behavior. Then, they can then prevent crime before it happens.

Security officers can control access to a building or property. They can ensure that only authorized personnel enter the area. This can help prevent theft, vandalism, and other types of criminal activity.

Security officers can communicate with other security personnel, law enforcement agencies, and other emergency responders in case of a security breach. This can help ensure a coordinated response to the situation. So they’ll increase the likelihood of a positive outcome.

Professional security services can work with you to develop customized security solutions tailored to your specific needs and requirements. This ensures that your business is protected in the most effective way possible.

2. Quick Response

Professional security officers train for emergencies. They’ll be able to respond quickly and effectively when they happen. They can assess the situation. Then, they can take appropriate action to protect employees, customers, and assets.

Many security companies have rapid response teams that can deploy when emergencies happen. They’re trained to respond to a wide range of security threats. They can respond to active shooters, bomb threats, and other emergencies.

3. Crowd Control

Security officers can help manage crowds during busy events or high traffic.

Professional security services can develop a comprehensive plan for managing crowds. They can identify potential risks and develop strategies for preventing and managing incidents.

They can control access to events and public spaces. They ensure that only authorized individuals enter. This can help prevent overcrowding and reduce the risk of incidents.

Professional security services can use their skills to monitor crowd behavior. This can help identify potential problems before they escalate. So security officers will be able to take appropriate action.

Business security guards train in crowd management techniques. They learn how to de-escalate potentially volatile situations and manage large groups. This can help ensure that everyone stays safe and that events run smoothly.

In the event of an emergency, professional security officers can respond to manage the crowd and make sure everyone stays safe. They are trained to work with emergency responders to ensure a coordinated response.

4. Expertise and Training

A business security company may provide comprehensive training programs on different security-related topics.

Topics may include:

  • Emergency response
  • Surveillance
  • Access control
  • Crowd management
  • Conflict resolution

Depending on your business’s needs, professional security services can provide specialized training. For example, you might want security guards trained in fire safety, first aid, and active shooter response. This ensures that security officers have the skills to handle various security threats.

Professional security services stay current on the latest regulations related to security. They’ll need to know about things like OSHA regulations and the Americans with Disabilities Act.

This ensures that your business remains compliant. So you’ll avoid any potential legal issues.

Many professional security services use advanced technology to enhance security. These include things like access control systems and intrusion detection systems. Security officers receive training on how to use these technologies to protect your business.

Professional security services can perform a thorough risk assessment of your business to find potential vulnerabilities. Then, they’ll be able to develop strategies for addressing them. This ensures your business is ready for a wide range of security threats.

5. Customer Service

Security officers work to provide excellent customer service while still keeping everyone safe. They can provide information about your business and ensure customers have a positive experience while visiting.

Security guards can greet visitors with a smile and a friendly welcome. This helps people feel at ease. They’ll help create a positive first impression of your business.

Security officers can provide directions and help to visitors unfamiliar with your business. They can ensure that tourists can easily find their way around and access the services they need. They can also provide support to customers who have questions or concerns.

Security officers can use their conflict resolution skills to de-escalate the situation in a dispute. They can resolve the issue professionally and courteously.

In a medical emergency, security officers can provide first aid until emergency medical services arrive. That helps protect the safety and well-being of your customers.

6. Peace of Mind

Hiring professional security services can give business owners and managers peace of mind. You’ll know that experienced professionals are protecting your premises and assets.

You won’t wake up in the middle of the night stressed out, worried that someone is damaging your property. And, when you have significant events or on big shopping days, you’ll know that the professionals have you covered.

Hire Professional Security Services Today

Professional security services are clearly a solid investment for keeping your employees, property, and customers safe. So, what are you waiting for?

Contact BlueChip Pros to start protecting your business today.

Pro Tips, Security

4 Business Security Tips You Need to Know

Crime rates have surged in the past few years—and businesses are paying the price. A break-in can be devastating for any business. You might lose assets you have to replace and can spend days repairing the damage, adding to the loss of revenue.

Business security might seem to you like an unnecessary cost. However, it pays for itself when you factor in all the disadvantages of a crime happening to your business.

But security isn’t easy to optimize. If you want to keep yourself safe, you’ll need to think about how you go about your security. This article will walk you through some of the top business security tips out there.

1. Hire a Guard

Hiring a guard is the most obvious way to upgrade your business’s security. Doing so increases the visibility of your company’s security. Criminals don’t pick a business at random—they case out multiple businesses and choose which ones they want to break into based on which they’re most likely to succeed at.

A guard doesn’t just provide the safety of protecting your property—it shows criminals that you take security seriously. Even if you don’t take other security measures, the criminals will assume you do because of the guard.

The guard, obviously, can stop crimes while they’re happening. They can confront would-be criminals and subdue people if need be.

If a crime does happen on their watch, they are also trained for dealing with the fall-out. They can call the police, and redirect customers, while your other employees focus on keeping the business running. After the excitement has died down they will help you make a plan to stop it from happening again.

You can also have them cover more mundane security tasks, like locking up and making sure your locks are doing well.

2. Install Cameras

Cameras are another great way to increase your company’s security profile. Even if you can’t afford to always keep a guard around, criminals will become very uncomfortable with the idea of being watched, and will likely not choose your business.

Cameras are a great way to get information of criminals, making it more likely for you to be able to catch them, apprehend them, and gain some compensation for their crimes.

A big advantage of cameras is that they can catch your employees committing crimes. They might be able to steal from the register behind the security guard’s back, but the eye in the sky sees all.

This will also keep your employees working as hard as possible, knowing that you could be checking in on their commitment.

3. Consider Mundane Security

Things like security guards and alarm systems are probably the first things that come to mind when you think of security—and hopefully, we’ve convinced you to consider them.

But often, some of the most important security tips you can take to keep your business safe are simple and mundane.

You definitely have locks on your doors—but are they up to date? Make sure your locks haven’t worn down—making them easy to break. Make sure you lock up every single night as well.

On the topic of locks—make sure you limit the number of keys to your business you have. Make sure that only essential and trustworthy employees have access to your keys.

If you’re just opening a new business, make sure you change the locks. The old occupant of your building might still have access to your building.

Take the money out of your cash register, and either take it with you or keep it in a safe with highly selective access when it comes to your employees. Leave the cash register open at night with no money in it to signal to criminals that they won’t find anything.

Something as simple as waste can also cost you seriously regarding security. Make sure you regularly shred important documents so that no one has access to sensitive information. Be careful what you throw out in trash cans that the public can access.

security business can help you with these things as well.

4. Consider Cybersecurity

Did you know that cybercrime cost over a trillion dollars in 2022? Cybercriminals are getting smarter than ever, and cybersecurity can no longer be something added that you should care about—it has to be one of your main concerns.

A large part of cybersecurity is making sure you and your employees understand the threat. Low internet literacy is one of the biggest causes of cybersecurity break-ins. Common attacks—like phishing attacks—only work if you let the cybercriminal in.

A good cybersecurity company won’t just use technology like firewalls; they’ll hold seminars to teach your business about the newest threats in the cybersecurity world.

They’ll also be able to respond quickly to any breaches and break-ins that might happen to you, saving your IT team time and effort that they can devote to other parts of your business.

Understand Business Security

As you can see, there are many things you can do to improve business security. Security services extend beyond stopping crimes from happening and apprehending criminals.

Make sure that you consider the above options if you want to keep your business as safe as possible.

For more information on business security, contact us today.


The Many Benefits Building Maintenance Services Offer Your Business

When you enter a commercial space, you might immediately notice the condition of the building. That is, of course, until the building isn’t in great shape. Maybe the floors are dirty or wet, causing a hazard. There may be lights out, making the building feel unsafe.

As a building manager or owner, you know the importance of maintaining your property and keeping it safe. You also probably appreciate the huge challenge of keeping up with all the demands your property presents.

That’s the reason many large businesses and building owners are choosing to outsource their building maintenance services.

What are the benefits you’d get if you outsource maintenance? Read on to learn more.

What Is Commercial Building Maintenance?

Commercial buildings often have regular demands for both daily care and regular maintenance. It can feel like you can never get ahead if you’re trying to keep up with all of your facility management needs on your own.

This is the reason many commercial building owners are opting to outsource their maintenance services. The goals of outsourced commercial building maintenance include:

  • Cost-effective service
  • Excellence and consistency in preventative maintenance
  • Comfort and safety in the building

Because an outsourced team can have highly specialized technicians to meet all your building needs, you know it’s being maintained at the highest levels without those demands on your time or budget.

Benefits of Building Maintenance Services

Now that you understand the wide scope of building maintenance services, it’s also important to know about the many other benefits.

Let’s take a closer look at the benefits of outsourcing your building maintenance services.

Routine Repairs and Maintenance

When you employ a building engineer, they’re likely to have certain skills. Yet, they might not be specialized in all areas of building maintenance needs.

When you outsource your building maintenance, you’re assured to always have an expert on hand to do repairs and maintenance. These can get done right the first time and quickly versus the guesswork of someone who’s figuring out the repairs as they go.

This helps to keep all routine maintenance up to date and the building in constant good working condition.

Solutions to Facility Problems

Big buildings are a little like children. There might be some general guidelines on what you should and shouldn’t do. Yet, each has its own quirks and unique needs.

When you choose to outsource your building maintenance, you have a building manager who can comfortably say they’ve likely seen it all before.

When your building presents a challenge, they can come up with a solution. The team’s previous experience has helped them come up with quick and innovative solutions to almost any problem or need coming from your building.

Save Money

Any time you employ an in-house team, it will cost more. You need to pay them for their attendance full time, including benefits and salary. Then you need a backup for when they can’t be there.

Outsourcing your building maintenance needs will save you money. You will have access to whichever expert technician when you need them. The team performing daily duties will get to know your building and its unique needs.

This option offers the safest and most cost-effective solution to your building’s needs.

Quality Control

You know that when you hire an outside service, you expect the very best. It can be frustrating to pay for something and then not be satisfied with the results.

A facility manager for your property will monitor all its needs. This person will also be charged with ensuring that any of the outsourced technicians who come in to work on the facility perform the work up to the highest standards.

Because specialized teams come depending on the building needs, you can be assured of the best quality maintenance and repairs.

Prioritizing Safety

Safety matters in several ways for your building.

First, you want to know that your building is maintained in a way that keeps it safe for all who enter, workers and customers or clients. That might include everything from exterior maintenance based on weather conditions to indoor lighting and floor conditions.

Second, you need to know that you have maintenance technicians who will adhere to the very highest standards of safety. Outsourced maintenance technicians will adhere to OSHA regulations for themselves and in how they care for the needs of your building.

Big Picture Service

Your facility is more than just AC, electrical, or plumbing. When you outsource your building maintenance, you can expect that the team caring for your building will look at and care for all aspects of your building.

Of course, keeping it clean is paramount. It’s also important to maintain big systems that help to run the building. The curb appeal, both inside and out, is part of the building’s maintenance.

You can expect your outsourced maintenance services to look at your building’s entire needs and will keep them up to par.

Facility Management Services

As you consider facility management services, it’s important to work with your provider to get the services you need. You should expect that the provider will:

  • Seek to understand your maintenance goals and objectives
  • Develop a customized maintenance plan based on your needs
  • Look for ways to improve efficiency
  • Look for ways to reduce costs by doing things like buying supplies in bulk
  • Perform and complete time-sensitive projects
  • Adopt emerging technologies, products, and equipment based on industry standards

If you seek services from a maintenance provider who isn’t willing to customize based on your needs, they probably aren’t the right choice.

All the Ways Building Maintenance Is a Smart Choice

Building maintenance is important for safety, cleanliness, and maintaining the value of your property. The demands of a large building space can be overwhelming and daunting.

Outsourced building maintenance services can address all your building needs. If you’re looking for ways to keep your building running at its best, we can help. Contact us today to get more information.

Pro Tips, Security

Get Your Security Prepared for the Retail Holiday Rush

About 54% of business owners report more theft than usual around the holidays. If you’re looking to safeguard your business this season, investing in enhanced business security measures is a good choice.

Here, we’re going to talk about theft prevention strategies for small and large retail businesses alike. Read on to learn how you can protect your inventory and your reputation.

Safeguard Your Inventory

Many stores sell expensive items like electronic devices, jewelry, and household appliances. A single instance of retail theft could cost you thousands if this describes your business.

That’s why it’s important that you lock up your most expensive inventory. A padlock and some thick plastic will make it more difficult for shoplifters to access expensive items and can pre-emptively combat theft.

Set Up Cameras Around Your Shop

Cameras can act as a deterrent for those who would consider shoplifting from your store this holiday season. When criminals see cameras around inventory that they’re looking to snatch, they’ll think twice before trying to steal it. After all, no one wants their face associated with shoplifting.

If someone does manage to steal something, cameras can show you exactly who did it. You can show these videos to the police as evidence of the theft. It will be much easier to get justice.

Test All Security Equipment

Both cameras and electronically-locked gates that safeguard inventory require testing. You need to make sure that they actually work or they’ll be ineffective. Ask professionals how you can test your technology to ensure that it’s all set up and ready to go.

At this point, you also should have someone check all the cameras for obstructions. Many shop owners accidentally place holiday decorations and shelving in front of cameras, rendering them useless. Test the footage so this doesn’t happen to you.

Perform Background Checks on Seasonal Employees

Holiday retail comes with seasonal employee hire, which means that you’ll be giving new people access to inventory.

Make sure that you perform thorough background checks on new hires. Someone with a criminal history may apply for a job so that they can steal merchandise via authorized access. You can use online professional background check tools to ensure that you’re only hiring trustworthy employees.

Invest in Security Patrols

Studies show that only 44% of thieves are deterred by security cameras. However, the vast majority will think twice about stealing if an employee or security guard is physically present.

Make sure that you hire security guards to patrol your store during the holiday rush. Parking lot patrols are also a good idea so that someone can catch thieves that run outside with merchandise.

Enhance Your Holiday Business Security

While the holidays can be a time of great profit, they also invite more theft than other times of the year.

Now that you know how to promote your business security and safeguard your inventory, it’s time to take professional loss prevention measures. Contact BlueChip to learn more about the ways that we can help you protect your retail property today.

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