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9 Questions to Ask Before Hiring a Janitorial Company for Your Office

A sparkling clean office makes a positive impression on your customers or clients. Your employees appreciate a clean work environment too.

Janitorial services for your office take the stress off of you. You don’t have to worry about day-to-day cleaning when you have professional commercial cleaners handling the job.

Before hiring a janitorial company, it’s important to know you’ll receive a high standard of service. Do your research and don’t hesitate to interview potential office cleaning candidates.

Here are nine questions to ask before hiring commercial janitorial services.

1. What is Your Experience Providing Office Cleaning Services?

It’s a good idea to choose a cleaning company that has years of experience in the industry. An experienced janitorial service is likely to have its processes down, so you’re more likely to get good results.

Ask if they have experience working with businesses like yours. Janitorial services aren’t all the same. A company that specializes in large industrial facilities may not be the best choice for small offices or other business sites.

Although a new cleaning service may do a good job, you can’t go wrong with an experienced janitorial service with trusted employees and excellent customer reviews.

2. Can you Provide References?

Before you hire a commercial cleaning company, you want to know how other clients feel about their services. Ask if they can provide references, testimonials, or client reviews.

Check out their business website. Search online for reviews of the company.

The more you know about them, the better you’ll feel about trusting them with your office space. Clients who have had very good or very bad experiences with a company often leave reviews.

One or two poor reviews may not be a problem if the majority of reviews are favorable. If you notice a pattern of negative reviews, steer clear and find another cleaning service.

3. Do You Screen Your Employees?

Commercial cleaners are often in your building when no one else is around. You have to trust the company before you allow strangers into your office.

Ask if they do background checks and how they screen employees. Ask whether the same cleaners will come to your business each time.

Knowing that they take pride in their hiring process will help you feel more confident having their employees on-site.

4. Are You Insured?

Insurance is a must for any business. It’s essential that a cleaning company has the proper insurance in case there’s a mishap on your property.

Your company’s insurance protects you to a certain extent. But you need to be sure a commercial cleaner has their own insurance, including worker’s compensation and liability coverage.

Ask to see proof of certification and insurance. You can often find this information on their business website.

5. Do You Offer a Contract?

Some businesses don’t want to sign a contract for cleaning services, while others do. Consider your office cleaning needs and whether a contract will offer the flexibility and protection you need.

Before you sign a contract, ask questions and read the fine print. Ask whether the cleaning service offers a satisfaction guarantee.

Make sure you know if they’re available for emergencies and how long it would take for someone to arrive. Have a clear understanding of their fees and the types of services they do and don’t provide.

Make sure they have high standards of cleanliness to keep your employees and customers safe and healthy.

6. What is Your Employee Turnover Rate?

Some cleaning companies have high employee turnover rates. Ideally, you want to choose an established company with a loyal group of established employees.

It’s better for your business if there’s consistency in who is coming in and out of your office building. They’re more likely to know your specific cleaning needs and respect your property.

Request to be notified when there are staffing changes. Hiring a company that has pride in its employees will give you peace of mind.

7. Do You Have Quality Control Checks?

Quality assurance in the cleaning industry is essential. When hiring a janitor, you want to be sure they provide cleaning services engineered for a healthy and sanitary work environment.

They should provide regular inspections to ensure that safety standards are met. A professional commercial cleaning company has cleaning processes in place that meet high standards.

They should be able to make cleaning adjustments as needed and communicate this information to you.

8. Do You Use Environmentally Friendly Cleaning Products?

When you hire a janitor, it’s a good idea to ask about the types of products they will use in your building. You want to make sure they aren’t using extremely harsh or toxic chemicals.

Some cleaning companies offer eco-friendly products as an option. These types of cleaning products are better for the environment and can save you money.

Harsher chemicals do not always equal a cleaner building. Today’s environmentally friendly cleaning products are highly effective and safer for people and pets.

9. How Do You Handle Floor Care and Germ Hotspots?

Different types of floors require different cleaning processes. The needs for bathrooms, office spaces, entryways, and kitchen areas may be completely different.

High-traffic areas need special attention. A professional cleaning company understands that cleaning isn’t a one-size-fits-all process.

They should have a plan to make sure common areas and germ hotspots are properly cleaned and disinfected. Before you hire office cleaning services, make sure they plan to address your specific cleaning needs.

Hire the Best Janitorial Company for Your Business

Running a business is more than a full-time job. You have so many responsibilities and people that depend on you.

You probably don’t have time to worry about cleaning your office. The good news is a professional janitorial company can handle all your cleaning needs.

You want the healthiest and safest office possible for your customers and your employees. At Blue Chip Pros, we are committed to offering our customers outstanding, personalized cleaning services.

We focus on our clients’ core cleaning needs, providing the highest level of service and integrity.

Contact us today to learn more.

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